Here you will find information about our company such as, how we operate, why we believe we are better than our competitors, and what we strive to achieve. If you have any questions, please contact us.
Introduction
Welcome to easy-london-hotels.com, the EASY-to-use online London hotels discount booking service.
easy-london-hotels.com aims to make online travel as simple as possible. From this website you have access to a vast choice of carefully selected and generously discounted hotels in London. Our website and booking process has been designed for simplicity, and aimed at people with limited time and a desire to save money. There are numerous benefits of booking with easy-london-hotels.com, the most of important of which can be summarised very simply:
- You save money! All hotel rooms that we sell is guaranteed to be discounted (every time you book, you save money).
- You save time. Our website is simple to navigate, and bookings are instant (your bookings are confirmed to you immediately - no fuss, and no wait).
You have a choice of over 70 carefully selected London hotels ranging from budget to luxury. Every reservation you make is on a 'per room per night' basis (not per person). There are no fees, no additional costs, and rates includes Tax (VAT @ 17.5%) - there are no hidden extras when you book at easy-london-hotels.com, the price you see is the price you pay.
Our Booking System (Why we are better!)
The hotels featured on this website use easy-london-hotels.com directly for the distribution of their rooms at vastly discounted rates. Our competitors mostly use a different system called the Global Distribution Systems (GDS), through which hotels can sell their 'products' via many travel agents throughout the world.
GDS is very expensive for the hotels to use, therefore, when hotels set their rates when using GDS, the rates are usually higher to cover the extra costs
easy-london-hotels.com do not use GDS - we use our own inventory system, which allows the hotels to provide discounted rates to us directly. This gives us two significant advantages over our competitors:
- We are cheaper! Because it is cheaper for the hotels to sell rooms direct through our booking system than with GDS.
- We provide a better, more informed service. Because we only deal with hotels in London, and we deal with the hotels directly (rather than through a faceless GDS computer interface) we have built, and continue to build, strong relationships. Therefore our product knowledge is first-class.
It is for these two reasons - together with our absolute dedication to customer service - that we believe will compel you to use our service again and again. We are able to negotiate incredibly low rates because of our strong relationships with the hotels, and we can offer you a better-informed customer service, because we have a greater understanding of our hotel products.
Our Customer Service
Excellent customer care is our highest priority - from the hotel products offered, to the customer care provided before, during and after your hotel stay.
The customer relationship doesn't end when you hit the "book now" button; we are here to help you with your queries and needs. At easy-london-hotels.com, we don't make assumptions about what you know, we give you as much information as possible, but we never forget the importance of your questions.
Our Hotels
The hotels you find on easy-london-hotels.com are chosen according to strict guidelines. We carefully screen each hotel before they appear on our site, and have established good professional relationships with each of them. This ensures that easy-london-hotels.com customers receive only the highest quality of service.
Your Feedback
We are confident that you will enjoy your booking experience at easy-london-hotels.com. Your opinions are vital in our continuing desire to bring you the ultimate on-line booking experience. If there are any improvements or enhancements you can suggest please email your feedback to comments@easy-london-hotels.com.